User agreement

User agreement

User Agreement

Agreement on the use of services sushi and pizza delivery services ikura.ua

This agreement, hereinafter referred to as the "Agreement", is concluded between the delivery service  ikura.ua, which has an Internet address  https://ikura.ua, hereinafter referred to as "Online Store" or "Site", and the user online store services, hereinafter referred to as the "Buyer", and determines the conditions for the purchase of goods through the Site.

1. Basic Provisions

1.1. This Agreement is between the Buyer and the online store at the time of ordering. The buyer confirms his acceptance of the terms and conditions established by this Agreement.

1.2. This Agreement, as well as information about the product presented on the Website, is a public offer.

1.3. The provisions of the Civil Code of Ukraine on the retail purchase and sale, as well as the Law of Ukraine "On Protection of Consumer Rights" and other legal acts adopted in accordance with them, apply to relations between the Buyer and the online store.

1.4. The buyer can be any natural or legal person who is able to accept and pay for the goods ordered by him in the manner and under the conditions established by this Agreement in the city of Severodonetsk.

1.5. The online store reserves the right to make changes to this Agreement.

1.6. This Agreement should be considered as published on the Website and should be applied and interpreted in accordance with the legislation of Ukraine.

2. Product Information

2.1. The product is presented on the Site through photo samples that are the property of the online store.

2.2. This product may differ from photo samples, but will necessarily correspond to the characteristics of the selected position.

2.3. Each photo sample is accompanied by textual information: price and description of the product.

2.4. At the request of the Buyer, the online store manager can provide (by phone or e-mail) other information necessary and sufficient, from the Buyer's point of view, to make a decision on the purchase of the product.

2.5. The price of a product indicated on the Website may be changed unilaterally by the Online Store, but not after the order has already been placed by the Buyer.

3. The order of purchase of goods

3.1. The buyer has the right to place an order for any product presented on the Website. Each item can be ordered in any quantity. The order can be issued by the Buyer in the following ways: by telephone or by self-registration on the Site.

3.2. After placing the order on the e-mail of the Buyer, an invoice confirming acceptance of the order is sent, indicating the names of the selected goods and the total amount of the order, which is an integral part of this Agreement. The online store manager then contacts the customer (by phone or email) to receive an order confirmation.

3.3. In the absence of goods or the inability to fulfill an order, the manager of the online store is obliged to notify the Buyer about this (by phone or via e-mail).

3.4. The buyer has the right to make a preliminary order for goods temporarily out of stock by making a prepayment in the manner agreed with the manager of the online store. In case of prepayment of goods, the order is processed only after the prepayment is made.

3.5. If there is no product, the Buyer has the right to replace it with another product or cancel the order.

3.6. The Buyer has the right to refuse the ordered product at any time before sending it to the Buyer, having notified the Online Store of this in advance (by phone or via e-mail).

4. Delivery and acceptance-transfer of goods

4.1. Delivery of the goods ordered in the online store, in the agreed quantity and assortment, is carried out by the online store in the city of Severodonetsk.

4.2. Delivery costs are negotiated with the manager of the online store.

4.3. Sending and delivery of the ordered goods is made in the time agreed with the Buyer.

4.4. The buyer is obliged, in the presence of the courier of the online store, to accept the ordered goods by quantity, quality, range and completeness of the goods.

4.5. The fact of acceptance of the goods by the Buyer is payment for the goods.

5. Payment of goods

5.1. The procedure and terms of payment for the ordered goods are negotiated by the Buyer with the manager of the online store.

5.4. This product is paid only in UAH.

6. Returns

6.1 Based on the Resolution of the Cabinet of Ministers of Ukraine dated March 19, 1994 No. 172, no return of goods is provided.

7.1. The online store reserves the right to expand and reduce the product offer on the Site, regulate access to the purchase of any goods, and also suspend or terminate the sale of any goods at its own discretion.

 
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